Home / Resources / Support

SUPPORT

FOR ENQUIRIES CALL 

SUPPORT SERVICES

It is recommended that participants should have sound LLN skills (language, literacy and numeracy) for the courses delivered by First Aid Courses in Brisbane.  The participant should therefore contact First Aid Courses in Brisbane is prior to enrolment for a free assessment if they’re unsure whether they meet this requirement.

Students will then be expected to complete an assessment for language, literacy and numeracy, this will help the Trainer Assessor to identify what additional assistance you may require throughout the course.

IMPORTANT INFORMATION PRIOR TO ENROLMENT

LANGUAGE, LITERACY AND NUMBERACY (LLN) SUPPORT SERVICES

Additional support services (such as LLN support) may be required at the cost of the individual based on the individuals needs.  Below are some support options to assist students prior to enrolment if required.

Literacy and Numeracy Support – Australian Government Support Services

Interpreter or Translator Support – Naati

USI SUPPORT

What is a USI you ask? 

A USI – Unique Student Identifier is a reference number that creates an online record of your training and qualifications attained in Australia.

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment.

Please note:  As of the 1st of January 2015 the Federal Government mandated that you are required to have a Unique Student Identifier (USI) Number to enrol in any Vocational Training Programs. You can create your USI by clicking this USI link.  If you have lost your USI or can’t remember what it is, you can also retrieve your USI by clicking this USI link.

Please bring your USI with you when attending your training with us.  Otherwise please arrive a little earlier so we can assist you with obtaining a USI on the day.